This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of Barbour EHS Limited (“Barbour EHS”).

Barbour EHS is committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business.

Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.

By your continued use of our services (including our web sites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.

If you decide to use our services or products (“the Barbour service”), then you will be responsible for deciding how much information you include in your profile, including contact details, personal information, photos and videos. You can also control who you decide to share that information with through the privacy options available to you in Barbour.


We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you which we require to respond to your enquires for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defense of legal claims. From time to time, we may contact you for research purposes, or to tell you about our special offers and other services in accordance with your contact preferences. Where appropriate, we will obtain your consent to do so. To make a request to amend your details/preferences, please send an e-mail to: or to write us at: Barbour EHS Database Manager, Barbour EHS, 20 Grosvenor Place, London, SW1X 7HN, United Kingdom.

If you are utilising the Barbour service, we will collect and store the information that you decide to include in your Barbour profile and pages. This will allow us to provide you with this service and offer personalised features. By altering your privacy options, you can decide who can see your profile and other personal information. This information will be made available to your friends, everybody who is a Barbour member, or nobody, depending on what you choose. We will also send communications to your email account where friendship requests are made, private system emails are received, or we know about events that we think you might be interested in. Generally you can opt out of receiving these communications by altering the settings in your privacy options. Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non sensitive personal information. If you use our web sites, we may also collect information about you or your computer when you browse to allow you to use the services available.


All such sharing of information is done at your own risk and may become publicly available. If you are using our web sites, we will use your personal information to help you to log on to your account and into restricted areas of our web sites and to permit future use of the web sites. We may use your IP address to help diagnose problems with our server, or to administer our web sites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our web sites and our services. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our web sites. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the web site that you are using may be affected. If you are using Barbour you can use the privacy options to determine how you would like to share your information with others. Click here for Cookie Policy.


Our web sites may contain links to other websites hosted by third parties. We are not responsible for the privacy practices or the content of such websites.


We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web sites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else. Payments made via our web sites are processed in a secure environment using software provided by Verifone. Payments made via our web sites are processed in a secure environment using software provided by third party providers.

We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means. Please note that when you update your personal information, we usually keep a backup copy of the prior version for a period of time in accordance with our records retention policies.


We do not ordinarily use personal information for the purposes of automated decision making. However, we may do so in order to fulfil compelling obligations imposed by law, in which case we will inform of any such processing and provide you with an opportunity to object.


You may renew and update personal information that we hold about you by contacting us as detailed below.


To make a request to amend your details/preferences, please send an e-mail to: or to write us at: Barbour EHS Database Manager, Barbour EHS, 20 Grosvenor Place, London, SW1X 7HN, United Kingdom.


We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our web sites following the posting of changes to these terms means that you consent to those changes.

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