Matthew Canham, Suffolk Fire & Rescue Service

October 28, 2021

“I have been using Barbour for almost 4 years now since my appointment as a Protection (Fire Safety) Officer. My initial (and I believe most of Officers) usage was to check current British Standards and other technical documents to ensure we were up to date and maintaining continuity, an important part of our role. Once I became more proficient in its use and speaking to one of your colleagues some time ago, I set up a number of bookmarks within Shared Folders to reduce search time for all of our users so we have access to the more common documents all of the time. Following on from our training session last week to familiarise myself with Administration duties etc. you have now me made me aware of other resources e.g. Technical Guides, Directors Briefing, Record Forms etc. that I believe we will use extensively in the near future as a service. Your training, knowledge and willingness to ensure we get the most from the service is 2nd to none, I am now planning to run some in house familiarisation sessions with all of our officers to ensure we all use the service to its maximum capability.”

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