At Barbour, we always put our customers first.  Here’s what they have to say about us.

“Using the Barbour Systems for our legal registers, both for Health and Safety and Environment, has made my life much easier.

When changes and updates are made to any of the documents we hold in our registers, I am alerted and as well as the updated legislation a summary is provided to help me quickly understand the impacts the changes may have on our business.

As well as the legal documents, Barbour provide a vast library of information in many formats which we have used to promote conversations and focus areas throughout all levels of our business.

We are regularly updated by our Account Manager, Sharon, on any changes or innovations to the product, and Sharon has also provided excellent training for both myself and our teams on how to get the best from the system.”

Laura Grizzell, QHSSE Manager, GAC UK

“The Water Division of MGroup Services, which comprises: Morrison Water Services Ltd (MWS) , Planned Maintenance (Pennine) Ltd (PMP), IS Systems Ltd (IDS), Industrial Water Jetting Systems Ltd (IWJS) and Z-Tech Control Systems Ltd (Z-Tech), has recently adopted Barbour as our go-to place for legal reference material and resources to assist the Safety, Health and Environmental Specialists.

We have transferred our legal registers to the platform which has greatly enhanced our ability to ensure we remain current and consider changes to legislation that may affect our business.

We also now have access to a wealth of professionally prepared and up-to-date awareness and training material: factsheets, briefing notes and webinars we can adapt and use to improve the knowledge and understanding our management team and employees.

Throughout our transition to using the platform, our users have been provided with support, training, helpful advice and tips on how best to use what is now available to us. So far our queries, concerns and questions have been dealt with quickly and professionally with that personal touch and friendly approach that makes working with Barbour a pleasure.”

Quality and Compliance Manager, Morrison Water Services Ltd

“RJC (Mechanical) Ltd signed up to the Barbour EHS Platform in May 2022 as we were looking at an effective way of making sure our IMS System remained compliant to the legislation elements of the ISO 14001 & ISO 45001 standards. The induction process was superb, and the support given by the Barbour EHS team during this process was outstanding.

We have chosen the Health & Safety and the Environment & Energy modules as they were the best fit for our business, in particular the Legal Register which is very comprehensive. Building this element is still a work in progress for RJC, but, so far, we have found it easy to use and the training we have been provided definitely makes it a straightforward process.

As QHSE Manager, I use Barbour EHS every day to search for relevant content covering a variety of topics. The Technical Guides, Director’s Briefings and Employee Factsheets are very informative, but one of the highlights has been the Toolbox talks which are always up to date, exceptionally useful, cover an extensive range of topics and have been very well received by the team at RJC.

Where previously we would have to trawl the web searching for information then manually filtering what is relevant and current, we now have access to regular webinars & briefing emails which means that we are always up to date, and we don’t miss anything.

In a nutshell, Barbour EHS is an invaluable resource which provides up-to-date, easily accessible information. It not only enables us to remain compliant but also saves us valuable time in a constantly changing world of EHS legislation.”

Neil Miller – QHSE Manager at RJC (Mechanical) Ltd.

“I just wanted to take the time to write to you regarding my customer experience with Barbour.

As you may recall, our company approached Barbour in Dec 2020 to enquire about Legal Registers. We did not have the facts as to what we needed, but had a reasonable idea of what we wanted. After discussions with your Sales Team, I then received a call from your good self to ensure that what my company intended to purchase was indeed right for us – it was – thank you.

I was then assigned a dedicated person to look after me and our account [Sharon Higgins, Head of Customer Care] for the next 3 years.

Sharon is without a doubt an SME, her knowledge has proven to assist me from setting up our Legal Register to providing timely and helpful advice regarding The Barbour EHS Environment, Health and Safety (EHS) package we purchased, which contains information, advice and guidance on the full extent of topics for a health and safety professional needs to improve decision making, understand complex information areas, reduce risk and manage projects.

Sharon enlightened me, without using jargon, on all the paramount information regarding the package we had purchased, including its special features and time saving ideas. I am a busy HSEQ professional, and any time saving ideas are always appreciated.

Sharon is extremely attentive and she listened to all my concerns and has been incredibly helpful and very patient with me, when trying to set up our Legal Register.  We recently underwent an external Audit, thanks to Sharon our Legal Registers were ready for viewing. Her advice is impeccable, invaluable and priceless to our business.

The Barbour legislation update service is fantastic to use and an extremely resourceful system. It has saved us a great deal of time, which has allowed us to concentrate on other improvements within our Business. Sharon has also alerted me to other resources available within Barbour EHS, for example: Directors Briefings, Toolbox Talks, Model Policies and Risk Assessments, which we utilise. Overall, Sharon’s knowledge and preparedness to ensured we get the most from the service is on point.

Sharon has demonstrated a caring approach and she is a true professional. Please accept and extend my gratitude towards her for the professionalism and superlative skills she has shown.”

HSEQ & Training Manager

“Having previously registered and attended many Barbour webinar’s I was contacted by a senior sales consultant in late December 2019 to find out if I would be interested in a presentation on their new services. This was arranged for Friday 17th January 2020.

The new services that have been developed in essence is an information portal containing everything from Statutory Instruments, to toolbox talks. This is managed by Barbour who have a team reviewing and updating information daily, the information for example from the HSE has been rewritten in layman’s terms with important details highlighted thus saving the user time on having to review whole documents for information.

Within the portal are industry / subject specific areas with links to further areas of information again this will in my opinion enable safety professionals to quickly and efficiently access up-to-date relevant information thus allowing them to spend more time doing the main role of ensuring people go home from work safe and healthy.

Though as with all things there is a cost implication this was in no way prohibitive to acquiring the service in my opinion, on reflection I would also say that the service would be an extremely good investment for small business owners who are unable to finance full time internal / external HSEQ assistance and would consider this portal to be invaluable to both these and HSEQ professionals.”

Iain Bainbridge, GDIB Limited

“We have used the Barbour EHS service for the last two years and have found it easy to operate and very useful and efficient. The briefing documents save us time and are always well received.”

Phil Beresford, Stannah Group

“British Engines first researched into using Barbour EHS as our standalone group legislation update service after hearing positive feedback from colleagues at an IOSH event. After carrying out some cost benefit analysis we could see there were significant savings in combining our resources into one service as historically we had subscriptions with three smaller services.

We requested a demonstration of the system and found that they were extremely supportive in ensuring we understood what Barbour could offer us not only in legislation updates but also thousands of HSE documents, policies, procedures, tool box talks, CEO briefs and so on. The resource we now have access to seems endless.

Following the trial period we went on to purchase a subscription which has been of great use for our group in driving improvements, ensuring we are legally compliant and conforming with ISO 45001, ISO 14001 and OHSAS 18001. We have users now around the group and legal registers in place across several sites.

The support from Barbour along the way has been first class and at this moment in time we plan to subscribe again next year.”

Andy Walton, British Engines

“I wanted to say what a great resource Barbour has proved to be. Over the last 17 years I have worked in H&S in numerous industries, Housing, construction and more recently Manufacturing in precision engineering.

I have bought Barbour into every company I have worked for.  Not only do I find it incredible useful for gap analysis and keeping on top of legislation all the companies I have since departed have kept it in place.

It is something I recommend to people all the time, not just because of its functionality but also due to the people that run it.  I have had a few account managers over my time and each and every one has been a delight to work with and always goes, what I feel, is a step beyond to ensure I have all the support I need.

I hope to keep working with Barbour for more years to come and hope you continue to be the high standard, faultless H&S service I have come to know and love.”

Holly-Anne Cole, Instron

“As a Worldwide Facilities Manager, it is important to understand the laws, legislation and regulations that are in place in the countries that you manage, the Barbour UK and international solution gives me this.  With the information available it allows me to do things such as planning budgets in these countries, understand areas such as labour laws but ultimately ensures that we are caring for the employees and stores in the right way.

Since finding Barbour it has revolutionised the way we work at Stella and I can highly recommend this solution to all FMs and HR teams whether they work in the UK, Europe or in a global position.”

Chris Swaby, Stella McCartney

“Barbour saves time and the support from the team is excellent.

Barbour makes providing technical support and advice to my business much easier. Having UK and international legislation, guidance, standards, audit tools and training in one place enables me to find information quickly and easily and saves me time on almost a daily basis.

I also administrate our Barbour account and the support the Barbour customer service team provide to me, and  the training offered to new users is excellent and always receives positive feedback from our teams.”

Andy Powell, Babcock International

“Barbour offers fantastic value for money. The service is exceptional and they have an informative sales team happy to help with any query.

The updates to documents and briefings are well written, technically sound and easy to understand.”

Helen L Tapley-Taylor, Jelf

“Having recently assumed a wider regional role it was important to ensure that our global Health & Safety system was robust and beyond reproach.

After spending many frustrating hours searching the web for key legislation across a diverse portfolio I came across the Barbour site.

Having used Barbour early on in my career I made contact and couldn’t be more pleased with the result.

Now my global team have up to date & relevant information within a few key strokes – gone are the days of misinformation and endless web searches.

The website is easy to use and packed with resources we didn’t actually know we needed until presented with them.

We were fortunate at an early stage to work with a sales representative who actually cared about ensuring we chose the right products for our needs.

I can honestly say that Barbour has simplified our Health & Safety approach immeasurably.”

Ian Tucker, RackSpace

“Since using Barbour’s Platform we’ve found it to be extremely beneficial to our business and very user friendly.

In addition, the team are supportive, friendly, knowledgeable and excellent to work with.”

Karen McCumiskey, Grainger PLC

“Skymark Packaging International, a leading independent flexible packaging Manufacturer, has teamed up with Barbour in December 2018.

We have found the Platform to be very helpful in ensuring we meet our Legal obligations and stay abreast of any new developments.

In addition, we have had the opportunity to help shape a project Barbour has been working on, which will further add to our ability to be ahead of the game in all matters of compliance.

The team have been great to work with, the induction process was excellent, and all involved have been very supportive.

We would certainly recommend this service to anyone seeking the best option to be compliant.”

Shaine Gill-Ohrt, Skymark Packaging International

“The Barbour legislation update service is an easy to use, efficient system. It has saved us a great deal of resources in terms of time, that we can now spend on making further improvements to our site. We are very happy with this service.”

Umaa Mistry, SMC Pneumatics (UK) Ltd

“We use Barbour EFM on a daily basis to help advise our clients on FM topics that help them to remain totally compliant as a business. We use Barbour to support us with legislation updates, best practice, up to date case law to help our clients understand legal precedence and deliver toolbox talks to support FMs and their teams on a vast array of subjects.

Most recently we supported a client with gas detection equipment for use in confined spaces where our client was likely to expose contractors onto their site to methane gas and what they could do to ensure their safety. Our client read a variety of documents from the HSE, World Health Organisation and Barbour resources with their guide on confined spaces to help them to develop a policy and put in place appropriate risk assessments and processes as a direct result of the advice we gave them from the Barbour EFM system.

We can honestly say that without Barbour EFM our clients would be less informed and less compliant when it comes to FM topics.”

Sarah Whelan, Find New Business

“On behalf of Spence Refit Ltd accompanied with Integr8 Building Services Ltd we would like to say thank you for the services Barbour have provided. As a business Barbour has shown us that one click of a button has answered a lot of our enquiries in relation to health, quality, safety and environment. Special thanks to Joanna Ronan as she has helped not only myself but others guiding them through any queries we had. Keep up the good work. As we meet and succeed the day to day challenges as a business we will endeavor to keep our partnership with Barbour a solid one as we both strive for even safer future.”

Christopher Barnes, Spence Refit Ltd

“I have been using Barbour for almost 4 years now since my appointment as a Protection (Fire Safety) Officer. My initial (and I believe most of Officers) usage was to check current British Standards and other technical documents to ensure we were up to date and maintaining continuity, an important part of our role. Once I became more proficient in its use and speaking to one of your colleagues some time ago, I set up a number of bookmarks within Shared Folders to reduce search time for all of our users so we have access to the more common documents all of the time. Following on from our training session last week to familiarise myself with Administration duties etc. you have now me made me aware of other resources e.g. Technical Guides, Directors Briefing, Record Forms etc. that I believe we will use extensively in the near future as a service. Your training, knowledge and willingness to ensure we get the most from the service is 2nd to none, I am now planning to run some in house familiarisation sessions with all of our officers to ensure we all use the service to its maximum capability.”

Matthew Canham, Suffolk Fire & Rescue Service

“Akzonobel Ashington have used the Barbour EHS tool for the past 2 years. Within that time we have set up and used on a regular basis the “Legal register” section which has proven exceedingly useful. The updates we receive from the Barbour system with regards to our specific documentation, again have proven very beneficial and indeed when the changes to the waste regulations came into force, we used the briefing to drive a MOC “Management of change” for that section of the Legal register, which covered the changes from “no site licence required” “changes to the transfer and consignment notes”. This led us to provide additional training to our employees with regards to the specific changes to waste notes.”

Nick Turnbull, Akzonobel Ashington

“I am compelled to write to you – I wanted to say thank you formally for the assistance I received today. You were incredibly helpful and very patient with me trying to set up a legal register. I would also like to say thank you for the excellent series of webinars you have hosted over these difficult times, I really hope they continue!”

Nick Taylor


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